Privacy Policy

Last updated 6 November 2026

Who we are

Zone Arena (“Zone Arena”, “we”, “us”) makes this game, at zonearena.app. This policy explains what information the game uses, why, and the choices you have.

What we collect

• Game settings and progress: your nickname, clan tag, chosen skin, settings, XP, level, coins, unlocked skins and game stats.
• If you sign in with Google: your Google account ID, your email address and your first name, so we can keep your progress in your account. We never see your password.
• If you sign in with Apple: your Apple account ID, your email address (or the private address Apple gives us, if you hide yours) and your first name, for the same reason.
• Purchases: coin packs and Ultra are paid through Stripe on our website, or through Google Play in the Android app. They handle your payment details; we receive confirmation of what you bought, and a Stripe customer reference or a Google Play purchase reference.
• A random device ID stored in your browser or app, which lets us count returning players, how far new players get, which of our links brought them and which parts of the game get used (such as games played and menus opened, kept for 90 days). It isn't your phone's advertising ID or serial number.
• When you play online: your internet (IP) address, which our server needs to connect you, and what you do in the game while you play. Server logs that can include IP addresses are kept for a short time for security.
• The country you play from, worked out from your internet address on our own server (using data from DB-IP.com) and kept with your device ID and account, so we can see where players come from. We don't record your precise location.
• Basic technical information needed to run the game, such as device type and screen size. This is used on your device and not stored by us.

Cookies and storage

We use one essential cookie to keep you signed in, and your browser's storage to save your settings and guest progress on your device. We don't use advertising or tracking cookies.

Where it is stored

Guest progress and settings are saved on your device. If you sign in, your account and progress are stored on our servers in the United States (hosted by Hetzner), so you can continue on any device.

Who we share it with

• Google or Apple, to sign you in, if you choose to.
• Stripe and Google Play, to take payments.
• Our hosting and network providers (Hetzner and Cloudflare), to run the game.
• Other players can find your public profile by your account name or ID. It shows your account name, level, badges, records and how many players you've added and how many friends you have, unless you make it private (then only friends see your records).
• Other players see your nickname, clan tag, skin and level in a game.

How we use it

• To run the game and save your progress.
• To show your nickname, clan tag and level to other players in a game.
• To provide Ultra features and coins you have bought.
• To keep the game fair and safe, including filtering offensive names and stopping cheating.

What we don't do

We don't sell your personal information, and the game has no advertising trackers.

Children

Zone Arena is not directed at children under 13. We do not knowingly collect personal information from children under 13 and they should not sign in or make purchases. If you believe a child has given us personal information, contact us and we will delete it.

How long we keep it

Information on your device stays until you clear the game's site data. Account information is kept while your account is active. You can delete your account at any time from the Account page in the game, which removes it from our servers; payment records Stripe keeps are kept as the law requires.

Your choices and rights

You can change your nickname and settings at any time, play without signing in, delete your account, and clear the game's data from your browser. Depending on where you live, you may have the right to access, correct, export or delete your information. Contact us to make a request.

Changes

If we update this policy we will change the date at the top. Important changes will be shown in the game.

Contact

Questions about privacy? Email contact@zonearena.app.